{"id":3,"date":"2025-10-08T07:33:58","date_gmt":"2025-10-08T07:33:58","guid":{"rendered":"https:\/\/ecomlive.co.za\/web1\/?page_id=3"},"modified":"2025-10-20T06:06:01","modified_gmt":"2025-10-20T06:06:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/africafintechfestival.org\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Last updated: October 2025<\/p>\n

Introduction & Scope This Privacy Policy explains how PIXELATED INVESTMENTS (Pty) Ltd T\/A ChilliPix Events (\u201cChilliPix Events,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) collects, uses, discloses, and safeguards personal information in connection with the Africa FinTech Festival South Africa 2025 and the South African FinTech Awards 2025, as well as any related events, websites, and marketing activities.<\/p>\n

This Policy applies to all websites, registration portals, and communication channels operated by or on behalf of ChilliPix Events, including:<\/p>\n

www.africafintechfestival.org
\nwww.chillipixevents.com
\nwww.safintechawards.co.za
\nEvent registration forms, booking pages, ticketing platforms, and affiliated social media channels.
\nChilliPix Events acts as the data controller for all delegate registrations, ticketing, and communications, working in collaboration with FINASA, AFN, and other official partners.<\/p>\n

By registering for an event, purchasing a ticket, submitting a nomination, or interacting with any of our online or offline platforms, you consent to the processing of your personal data in accordance with this Policy and the applicable laws under POPIA and GDPR.<\/p>\n

Information We Collect
\nWe collect and process information required to manage your event participation, including:<\/p>\n

Personal details (name, email, phone number, job title, company, country).
\nTicketing and payment information supplied via our Wix-hosted booking system.
\nMessages or enquiries submitted through our contact forms.
\nTechnical data such as IP address, browser type, and device information (via cookies and analytics).
\nAll data is handled in compliance with the Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR).<\/p>\n

Comments and User Interactions
\nIf visitors leave comments or submit feedback through the site, we collect the data shown in the form together with the visitor\u2019s IP address and browser user-agent string to assist with spam detection.<\/p>\n

Media Uploads
\nIf you upload images (for example, exhibitor logos or press material), please ensure that images do not contain embedded location data (EXIF GPS). Visitors to the website could download and extract such data.<\/p>\n

Cookies
\nOur website uses cookies to enhance user experience and analytics.<\/p>\n

If you leave a comment, you may opt in to saving your details for convenience.
\nTemporary cookies verify browser compatibility; these are discarded when you close your browser.
\nAnalytics cookies (e.g., Google Analytics, Meta Pixel) help us understand site performance. You can manage or disable cookies through your browser settings at any time.
\nEmbedded Content and Third-Party Services
\nPages may include embedded content such as videos, social-media feeds, or registration widgets. Embedded content from other sites behaves as if the visitor had visited those sites directly, and those sites may collect data in accordance with their own privacy policies.<\/p>\n

How We Use Your Information
\nWe use your data to:<\/p>\n

Process event registrations and ticket purchases.
\nCommunicate updates, logistical information, or sponsor opportunities.
\nProvide customer support and respond to enquiries.
\nSend optional event updates or marketing communications (only if you consent).
\nComply with legal and financial reporting obligations.
\nWe may also process personal information as required to comply with legal obligations, enforce our terms and agreements, or prevent fraud and misuse of our services.
\nWho We Share Your Data With
\nWe share limited personal information only when necessary to deliver services, and only where relevant and with explicit consent \u2013 for example:<\/p>\n

With event partners or organisers (e.g., FINASA or the Africa FinTech Network) where necessary for your participation.
\nWith trusted service providers such as payment processors, email platforms, or venue partners, under strict confidentiality agreements.
\nWith authorities if legally required.
\nWe do not sell or rent personal information to any third parties.<\/p>\n

How Long We Retain Your Data
\nTicketing and registration data: up to 24 months after the event for reporting and audit purposes.
\nCommunications and enquiries: retained for up to 12 months.
\nFinancial records: 5 years as required by South African law.
\nYour Rights
\nYou may:<\/p>\n

Request access to, correction of, or deletion of your personal data.
\nWithdraw consent for marketing communications at any time.
\nObject to processing for direct-marketing purposes.
\nLodge a complaint with the Information Regulator (South Africa) at www.justice.gov.za\/inforeg if you believe your information has been misused.
\nRequests can be sent to aff@chillipix.co.za.<\/p>\n

Data Security
\nWe use secure servers, SSL encryption, and access controls to protect your data. While we take reasonable precautions, no online transmission can be guaranteed completely secure. This includes secure processing of payments and event registrations.<\/p>\n

Where Your Data Is Sent
\nYour personal information may be processed and stored by Wix.com Ltd., which hosts this website, and by other trusted cloud-based service providers. These providers may operate servers outside South Africa, including within the European Union, Israel, and the United States. All such data transfers are protected by legally binding safeguards and agreements consistent with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR). ChilliPix Events (Pty) Ltd remains the data controller for all event and registration information collected through this site, and Wix acts solely as our data processor.<\/p>\n

Updates to This Policy
\nThis Privacy Policy may be updated periodically. The latest version will always appear on this page with a revised \u201clast updated\u201d date. Continued use of the site after any changes constitutes acceptance of the updated policy.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/pages\/3"}],"collection":[{"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":574,"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/574"}],"wp:attachment":[{"href":"https:\/\/africafintechfestival.org\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}