Last updated: October 2025

Introduction & Scope This Privacy Policy explains how PIXELATED INVESTMENTS (Pty) Ltd T/A ChilliPix Events (“ChilliPix Events,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information in connection with the Africa FinTech Festival South Africa 2025 and the South African FinTech Awards 2025, as well as any related events, websites, and marketing activities.

This Policy applies to all websites, registration portals, and communication channels operated by or on behalf of ChilliPix Events, including:

www.africafintechfestival.org
www.chillipixevents.com
www.safintechawards.co.za
Event registration forms, booking pages, ticketing platforms, and affiliated social media channels.
ChilliPix Events acts as the data controller for all delegate registrations, ticketing, and communications, working in collaboration with FINASA, AFN, and other official partners.

By registering for an event, purchasing a ticket, submitting a nomination, or interacting with any of our online or offline platforms, you consent to the processing of your personal data in accordance with this Policy and the applicable laws under POPIA and GDPR.

Information We Collect
We collect and process information required to manage your event participation, including:

Personal details (name, email, phone number, job title, company, country).
Ticketing and payment information supplied via our Wix-hosted booking system.
Messages or enquiries submitted through our contact forms.
Technical data such as IP address, browser type, and device information (via cookies and analytics).
All data is handled in compliance with the Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR).

Comments and User Interactions
If visitors leave comments or submit feedback through the site, we collect the data shown in the form together with the visitor’s IP address and browser user-agent string to assist with spam detection.

Media Uploads
If you upload images (for example, exhibitor logos or press material), please ensure that images do not contain embedded location data (EXIF GPS). Visitors to the website could download and extract such data.

Cookies
Our website uses cookies to enhance user experience and analytics.

If you leave a comment, you may opt in to saving your details for convenience.
Temporary cookies verify browser compatibility; these are discarded when you close your browser.
Analytics cookies (e.g., Google Analytics, Meta Pixel) help us understand site performance. You can manage or disable cookies through your browser settings at any time.
Embedded Content and Third-Party Services
Pages may include embedded content such as videos, social-media feeds, or registration widgets. Embedded content from other sites behaves as if the visitor had visited those sites directly, and those sites may collect data in accordance with their own privacy policies.

How We Use Your Information
We use your data to:

Process event registrations and ticket purchases.
Communicate updates, logistical information, or sponsor opportunities.
Provide customer support and respond to enquiries.
Send optional event updates or marketing communications (only if you consent).
Comply with legal and financial reporting obligations.
We may also process personal information as required to comply with legal obligations, enforce our terms and agreements, or prevent fraud and misuse of our services.
Who We Share Your Data With
We share limited personal information only when necessary to deliver services, and only where relevant and with explicit consent – for example:

With event partners or organisers (e.g., FINASA or the Africa FinTech Network) where necessary for your participation.
With trusted service providers such as payment processors, email platforms, or venue partners, under strict confidentiality agreements.
With authorities if legally required.
We do not sell or rent personal information to any third parties.

How Long We Retain Your Data
Ticketing and registration data: up to 24 months after the event for reporting and audit purposes.
Communications and enquiries: retained for up to 12 months.
Financial records: 5 years as required by South African law.
Your Rights
You may:

Request access to, correction of, or deletion of your personal data.
Withdraw consent for marketing communications at any time.
Object to processing for direct-marketing purposes.
Lodge a complaint with the Information Regulator (South Africa) at www.justice.gov.za/inforeg if you believe your information has been misused.
Requests can be sent to aff@chillipix.co.za.

Data Security
We use secure servers, SSL encryption, and access controls to protect your data. While we take reasonable precautions, no online transmission can be guaranteed completely secure. This includes secure processing of payments and event registrations.

Where Your Data Is Sent
Your personal information may be processed and stored by Wix.com Ltd., which hosts this website, and by other trusted cloud-based service providers. These providers may operate servers outside South Africa, including within the European Union, Israel, and the United States. All such data transfers are protected by legally binding safeguards and agreements consistent with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR). ChilliPix Events (Pty) Ltd remains the data controller for all event and registration information collected through this site, and Wix acts solely as our data processor.

Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will always appear on this page with a revised “last updated” date. Continued use of the site after any changes constitutes acceptance of the updated policy.